Onboarding Process Overview and Carelon Team Support

The strength and depth of our provider network is key to our mutual success. We support providers by offering a handbook, helpful guides and web-based trainings, alongside other resources and materials. NOTE: All CYBHI Fee Schedule Providers must first be approved by DHCS. Upon DHCS notification, our Network and Provider Relations Team will reach out to Providers to complete all onboarding requirements, training, and ongoing support.

Onboarding Process Overview and Welcome to Carelon​

Carelon CYBHI Fee Schedule Onboarding Overview​

• Carelon Onboarding Overview Presentation Guide (pdf)​
• Carelon Onboarding Overview Presentation Video​
• Carelon Provider Onboarding Checklist (pdf)
• Provider General Contact Information Form (xlsx) – Provider to complete

Data Use Agreement (DUA)​

• Data Use Agreement (two-party)
• Data Use Agreement (tri-party)​
• DUA Instructions​ – Coming Soon