Secure File Exchange Account

Secure File Exchange Account Setup Options​

Carelon ProviderConnect (Preferred)​

• CYBHI Carelon Online Services ProviderConnect Account Request Form (pdf)​ – Provider to complete
• CYBHI Carelon Online Services ProviderConnect Account Request Form Instructions (pdf)
• Managed File Transfer (MFT) Contact Information Form (xlsx)​
• Exchanging Provider Roster and Batch Registration Files via ProviderConnect (pdf)​
• Carelon ProviderConnect Account Request for Multiple Providers (pdf)
• Carelon ProviderConnect Account Request for Multiple Providers Instructions (pdf)

Other Secure File Transfer Protocol (SFTP) ​

• Carelon Transfer Request Form (xlsx) ​
• Carelon File Transfer Contact Information Update Template (xlsx)​
• Exchanging Provider Roster and Batch Registration Files via SFTP (pdf)​